Sign in and keep your account safe

Signing in

Use your work email and password, or Sign in with Google if your account uses Google.

Forgot your password

1. On the sign-in page, choose Forgot password.
2. Enter your email. If it has an account, we send a reset link.
3. Open the link and set a new password. The link works once, for 30 minutes.

Setting a new password signs you out on every device.

Extra checks on unusual sign-ins

When a sign-in looks unusual, for example after many failed attempts from the same network, Piganwa adds a check before the password:

• On the website: a quick check that usually passes by itself. If it can't load, choose Email me a sign-in code instead.
• In the app: we email you a 6-digit code. Enter it and tap Sign in.

A sign-in code works once, for 10 minutes. Your password is still needed: the code only proves you can read your email.

If you're told to wait

After several wrong passwords, sign-in pauses for a few minutes to protect the account. Wait, or reset your password instead of guessing.

We email you when your account is used from a new device. If it wasn't you, change your password straight away.