Pay tender and bid fees

Most tenders have a fee to take part. It is paid once per tender, per company, before the bid is submitted.

Pay online

1. In your bid, open the Payment step.
2. Choose how to pay: MTN Mobile Money, Airtel Money or card. The payment is handled by ITEC Pay.
3. For mobile money, approve the prompt on your phone.
4. Wait on the page while we confirm. It usually takes under a minute.

When it shows Paid, continue to Review and submit.

If the buyer asks for a bank payment

Some tenders ask for the tender document fee to be paid at the bank.

1. Pay at the bank as the tender explains.
2. In the Payment step, upload your bank receipt.
3. A Piganwa administrator checks it. You're notified when it's confirmed.

If a payment is still being confirmed

If your phone was slow or the network dropped, the payment can stay unconfirmed for a while. Don't pay again: the page keeps checking and updates by itself. If it's still unclear after 10 minutes, open a support ticket with the time you paid.

A failed payment takes no money. Read the reason shown, fix it and pay again.

All your payments and receipts are under Payments.